Community Mediation Training

| April 5, 2012 | 0 Comments

I am honored to be teaching a segment on how to deal with anger for this great Community Mediation Training Program.

Conflict Resolution Programs

Community Mediation Training
  April 12 – 29, 2012

This 28-hour training follows the California Dispute Resolution Program Act approved curriculum. 
Mail registration and payment to: Center for Human Development 391 Taylor Blvd., Ste. 120 Pleasant Hill, CA 94523-2275

 Are you a natural peacemaker? Do your friends and family say you are a great listener? Do you feel you mediate at your job? Would you like to sharpen your conflict resolution skills?  

You will learn new skills:

▪                LISTENING to allow others to become more willing to speak to you;

▪                SPEAKING to allow others to become more willing to listen to you;

▪                NEGOTIATING AND MEDIATING DISPUTES and enabling others to speak and listen to one another;

▪                HANDLING difficult people and difficult situations;

▪                UNDERSTANDING ANGER and how to deal with it. 

Participants will learn the structure, design, and practice of dispute resolution and its use as a problem-solving technique. Trainees will gain skills in problem identification and disagreement management, plus strategies for achieving agreement/settlement. The course will focus on such cases as landlord/tenant, customer/merchant, neighbors, family, workplace, relationship conflict, real estate, and other community disputes. Trainees will practice acquired skills throughout the process. Participants will receive a Certificate of Completion.

For more information click on this link:   
CRP Spring Training

 

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Category: Conflict Resolution, Mediate, Mediation, Mediation Blog, Mediation Courses, Mediation Training, Mediator, Negotiation, Settlement, Shahrad Milanfar, Uncategorized

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